Shipping Policy

Shipping Fee & Service Coverage

Shipping Charge

All United States orders enjoy free delivery. Fashion City charges zero shipping fees, packaging fees, handling fees, or logistics surcharges for any domestic US clothing order. There is no minimum purchase requirement to qualify for free shipping.

Delivery Coverage

We ship clothing to all 50 U.S. states, Washington D.C., and eligible U.S. territories. International shipping is temporarily unavailable. We do not deliver to PO boxes, military restricted zones, or unauthorized freight forwarding addresses.

Order Handling Time

Order handling time refers to the processing period from payment confirmation to package dispatch, excluding transit time, weekends, and U.S. federal holidays. Every clothing item undergoes strict quality inspection, sorting, and neat packaging before shipment.

  • Standard Handling Time: 2–5 business days. Our warehouse team inspects, folds, tags, and securely packages dresses, tops, bottoms, outerwear, and other women’s clothing for carrier handover.
  • Business Days Definition: Monday to Friday, excluding U.S. federal public holidays.

Daily Shipping Cut-Off Time

To ensure standardized sorting and timely shipment of apparel items, we implement a daily order cut-off rule:

  • Official Cut-Off Time: 2:00 PM Pacific Standard Time (PST)
  • Orders with confirmed payment before 2:00 PM PST on business days will enter the same-day inspection and packaging queue.
  • Orders placed after 2:00 PM PST will be automatically scheduled for processing on the next business day.
  • All orders submitted on weekends or federal holidays will start processing on the following regular business day.

Transit Time

Transit time indicates the shipping duration after clothing packages leave our warehouse until they arrive at the customer’s designated delivery address.

  • Contiguous United States: 3–7 business days via standard ground shipping.
  • Total Estimated Delivery Time: 5–12 business days for contiguous US orders (combined handling time and transit time).

Disclaimer: Temporary transit delays may be caused by extreme weather, carrier system maintenance, customs random inspection, or other force majeure factors beyond our control.

Tax Policy

Fashion City maintains a zero-tax policy for all domestic orders: We do not charge any taxes for all US orders. No sales tax, consumption tax, or additional government fees will be collected during checkout. All displayed women’s clothing prices are final transaction prices with zero hidden tax costs.

Order Tracking & Apparel Packaging

  • Once dispatched, customers will receive a confirmation email containing an exclusive tracking number and official carrier link for real-time shipment monitoring.
  • All garments are packed with dust-proof bags and durable outer packaging to prevent wrinkles, stains, or damage during transportation.
  • For damaged, lost, or defective clothing items upon delivery, please contact our support team within 48 hours after delivery confirmation for professional after-sales solutions.

Customer Support Contact

For any inquiries about shipping status, order modification, logistics exceptions, policy consultation, size guidance, or after-sales issues, please contact our professional support team:

Support Email: support@Zzeqyg.com